Terms and Conditions
Sativa Bliss Cannabis Inc.
Last updated: January 2026
These Terms & Conditions (“Terms”) govern your access to and use of the website, mobile application, in-store services, online ordering, delivery services, loyalty programs, and related services operated by Sativa Bliss Cannabis Inc. (“Sativa Bliss,” “we,” “us,” or “our”).
By accessing or using our services, you agree to be bound by these Terms. If you do not agree, you must not use our services.
1. Legal Age Requirement
You must be 19 years of age or older (or the legal age in your province) to access our website, mobile app, or services, and to purchase cannabis.
By using our services, you confirm that:
You meet the legal age requirement; and
You are legally permitted to purchase cannabis under applicable law.
We reserve the right to request valid government-issued identification at any time, including during delivery or in-store purchase.
2. About Sativa Bliss
Sativa Bliss is a licensed cannabis retailer operating in Ontario. All cannabis sales are conducted in accordance with applicable federal, provincial, and municipal laws and regulations.
We do not provide medical advice. Any product descriptions or educational content are provided for general informational purposes only.
3. Use of Our Website & Mobile App
You agree to use our website and mobile app only for lawful purposes and in accordance with these Terms.
You must not:
Use our services for any illegal or unauthorized purpose
Attempt to gain unauthorized access to our systems
Interfere with the operation or security of our website or app
Misrepresent your age or identity
Copy, distribute, or exploit content without permission
We may suspend or terminate access if we believe these Terms have been violated.
4. Accounts & Registration
To access certain features, you may be required to create an account.
You agree to:
Provide accurate and complete information
Keep your login credentials secure
Notify us immediately of any unauthorized use of your account
You are responsible for all activity that occurs under your account.
5. Online Orders & Availability
All products displayed online or in the app are subject to availability.
We reserve the right to:
Limit quantities
Refuse or cancel orders
Correct pricing or product description errors
Substitute equivalent products where permitted by law
Submitting an order does not guarantee acceptance. Orders are confirmed only once processed and verified.
6. Pricing & Payments
All prices are listed in Canadian dollars and are subject to applicable taxes.
Accepted payment methods may include debit, credit, or other approved payment options. Payment must be successfully authorized before an order is completed.
We reserve the right to change pricing at any time without notice.
7. Delivery & In-Store Pickup
Delivery
Delivery is available only where legally permitted
Valid government-issued ID is required upon delivery
Orders will not be delivered to individuals under legal age
Delivery times are estimates and not guaranteed
In-Store Pickup
Orders must be picked up by the individual who placed the order
Valid ID is required at pickup
We are not responsible for delays caused by circumstances beyond our control.
8. Returns, Refunds & Exchanges
Due to cannabis regulations:
All cannabis sales are final
Returns or exchanges are permitted only where required by law or in cases of defective products
Non-cannabis accessories may be eligible for return in accordance with our in-store policies.
Please contact us promptly with any issues.
9. Loyalty Programs & Promotions
Participation in Sativa Bliss loyalty programs, rewards, contests, or promotions is subject to:
Additional rules and eligibility requirements
Change, suspension, or termination at our discretion
Compliance with applicable laws
Points have no cash value and may expire or be modified.
10. Marketing Communications
By subscribing to our email newsletters or SMS messages, you consent to receive marketing communications from Sativa Bliss in accordance with applicable law.
You may unsubscribe at any time using the provided opt-out mechanisms. Transactional messages related to orders or accounts may still be sent.
11. Intellectual Property
All content on our website and mobile app—including text, images, logos, graphics, trademarks, and software—is owned by or licensed to Sativa Bliss and protected by intellectual property laws.
You may not copy, reproduce, distribute, or use our content without prior written permission.
12. Third-Party Services & Links
Our services may contain links to third-party websites or integrations. We do not control and are not responsible for third-party content, services, or privacy practices.
Your use of third-party services is at your own risk.
13. Limitation of Liability
To the fullest extent permitted by law:
Sativa Bliss shall not be liable for indirect, incidental, or consequential damages
Our total liability shall not exceed the amount paid by you for the applicable transaction
Use of cannabis products is at your own risk. Always consume responsibly and in accordance with the law.
14. Indemnification
You agree to indemnify and hold harmless Sativa Bliss, its directors, officers, employees, and partners from any claims, damages, losses, or expenses arising from:
Your use of our services
Violation of these Terms
Violation of any applicable law
15. Privacy
Your use of our services is also governed by our Privacy Policy, which explains how we collect, use, and protect personal information.
16. Changes to These Terms
We may update these Terms from time to time. Changes will be effective when posted on our website or mobile app. Continued use of our services constitutes acceptance of the updated Terms.
17. Governing Law
These Terms are governed by the laws of the Province of Ontario and the laws of Canada, without regard to conflict of law principles.
18. Contact Information
If you have questions about these Terms, please contact:
Sativa Bliss Cannabis Inc.
[email protected]
