Sativa Bliss Cannabis Inc.

Last updated: January 2026

These Terms & Conditions (“Terms”) govern your access to and use of the website, mobile application, in-store services, online ordering, delivery services, loyalty programs, and related services operated by Sativa Bliss Cannabis Inc. (“Sativa Bliss,” “we,” “us,” or “our”).

By accessing or using our services, you agree to be bound by these Terms. If you do not agree, you must not use our services.

1. Legal Age Requirement

You must be 19 years of age or older (or the legal age in your province) to access our website, mobile app, or services, and to purchase cannabis.

By using our services, you confirm that:

• You meet the legal age requirement; and

• You are legally permitted to purchase cannabis under applicable law.

We reserve the right to request valid government-issued identification at any time, including during delivery or in-store purchase.

2. About Sativa Bliss

Sativa Bliss is a licensed cannabis retailer operating in Ontario. All cannabis sales are conducted in accordance with applicable federal, provincial, and municipal laws and regulations.

We do not provide medical advice. Any product descriptions or educational content are provided for general informational purposes only.

3. Use of Our Website & Mobile App

You agree to use our website and mobile app only for lawful purposes and in accordance with these Terms.

You must not:

• Use our services for any illegal or unauthorized purpose

• Attempt to gain unauthorized access to our systems

• Interfere with the operation or security of our website or app

• Misrepresent your age or identity

• Copy, distribute, or exploit content without permission

We may suspend or terminate access if we believe these Terms have been violated.

4. Accounts & Registration

To access certain features, you may be required to create an account.

You agree to:

• Provide accurate and complete information

• Keep your login credentials secure

• Notify us immediately of any unauthorized use of your account

You are responsible for all activity that occurs under your account.

5. Online Orders & Availability

All products displayed online or in the app are subject to availability.

We reserve the right to:

• Limit quantities

• Refuse or cancel orders

• Correct pricing or product description errors

• Substitute equivalent products where permitted by law

Submitting an order does not guarantee acceptance. Orders are confirmed only once processed and verified.

6. Pricing & Payments

All prices are listed in Canadian dollars and are subject to applicable taxes.

Accepted payment methods may include debit, credit, or other approved payment options. Payment must be successfully authorized before an order is completed.

We reserve the right to change pricing at any time without notice.

7. Delivery & In-Store Pickup

Delivery

• Delivery is available only where legally permitted

• Valid government-issued ID is required upon delivery

• Orders will not be delivered to individuals under legal age

• Delivery times are estimates and not guaranteed

In-Store Pickup

• Orders must be picked up by the individual who placed the order

• Valid ID is required at pickup

We are not responsible for delays caused by circumstances beyond our control.

8. Returns, Refunds & Exchanges

Due to cannabis regulations:

• All cannabis sales are final

• Returns or exchanges are permitted only where required by law or in cases of defective products

Non-cannabis accessories may be eligible for return in accordance with our in-store policies.

Please contact us promptly with any issues.

9. Loyalty Programs & Promotions

Participation in Sativa Bliss loyalty programs, rewards, contests, or promotions is subject to:

• Additional rules and eligibility requirements

• Change, suspension, or termination at our discretion

• Compliance with applicable laws

Points have no cash value and may expire or be modified.

10. Marketing Communications

By subscribing to our email newsletters or SMS messages, you consent to receive marketing communications from Sativa Bliss in accordance with applicable law.

You may unsubscribe at any time using the provided opt-out mechanisms. Transactional messages related to orders or accounts may still be sent.

11. Intellectual Property

All content on our website and mobile app—including text, images, logos, graphics, trademarks, and software—is owned by or licensed to Sativa Bliss and protected by intellectual property laws.

You may not copy, reproduce, distribute, or use our content without prior written permission.

12. Third-Party Services & Links

Our services may contain links to third-party websites or integrations. We do not control and are not responsible for third-party content, services, or privacy practices.

Your use of third-party services is at your own risk.

13. Limitation of Liability

To the fullest extent permitted by law:

• Sativa Bliss shall not be liable for indirect, incidental, or consequential damages

• Our total liability shall not exceed the amount paid by you for the applicable transaction

Use of cannabis products is at your own risk. Always consume responsibly and in accordance with the law.

14. Indemnification

You agree to indemnify and hold harmless Sativa Bliss, its directors, officers, employees, and partners from any claims, damages, losses, or expenses arising from:

• Your use of our services

• Violation of these Terms

• Violation of any applicable law

15. Privacy

Your use of our services is also governed by our Privacy Policy, which explains how we collect, use, and protect personal information.

16. Changes to These Terms

We may update these Terms from time to time. Changes will be effective when posted on our website or mobile app. Continued use of our services constitutes acceptance of the updated Terms.

17. Governing Law

These Terms are governed by the laws of the Province of Ontario and the laws of Canada, without regard to conflict of law principles.

18. Contact Information

If you have questions about these Terms, please contact:

Sativa Bliss Cannabis Inc.
 [email protected]